Privacy policy

 


Privacy Policy

Effective Date: May 2025

Welcome to Borga Store. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile applications, including Borga Store, Borga Store Vendor, and Borga Store Delivery.

By using our services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect different types of information depending on how you interact with our platform:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Address

  • Date of birth (if required)

  • Payment information

  • Identification documents (for vendors and delivery partners)

b. Usage Data

  • App usage behavior

  • IP address

  • Device type and identifiers

  • Location data (for deliveries and logistics)

c. Vendor & Delivery Partner Information

  • Business or service details

  • Proof of business or ID

  • Vehicle information (for delivery partners)

  • Bank/payment details


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Enable account creation and management

  • Communicate with you (order updates, notifications, promotions)

  • Facilitate vendor and delivery operations

  • Enhance the security and performance of our services

  • Comply with legal obligations


3. How We Share Your Information

We may share your information with:

  • Vendors and delivery partners (to fulfill your orders)

  • Third-party service providers (e.g., payment processors, customer support)

  • Law enforcement or regulatory authorities (when legally required)

  • Marketing or analytics partners (non-personally identifiable data)

We do not sell your personal information.


4. Data Security

We implement technical and organizational security measures to protect your data. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.


5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our platform. You can modify your browser settings to decline cookies, but this may limit some functionality.


6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to processing or request data portability

  • Opt out of marketing communications at any time

To exercise these rights, contact us at: [support@borgastore.com]


7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of the platform constitutes acceptance of the updated policy.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:

📧 Email: support@borgastore.com